Administer and maintain the ServiceNow platform, ensuring high availability and performance
Configure and manage workflows, business rules, client scripts, UI policies, and forms
Manage users, roles, groups, and access controls
Support and enhance ITSM, ITOM, and VR modules
Perform upgrades, patches, and platform releases, including testing and validation
Monitor system performance and troubleshoot issues
Maintain documentation for configurations, processes, and procedures
Collaborate with stakeholders to gather requirements and implement solutions
Ensure platform compliance with security and governance standards
Provide Tier 2/3 support and training for end users as needed

3+ years of hands-on ServiceNow administration experience
Strong understanding of ServiceNow ITSM, ITOM, and VR processes
Experience with scripting (JavaScript, PowerShell, Python)
Knowledge of CMDB and service mapping concepts
Experience with ServiceNow upgrades and release management
Strong troubleshooting and problem-solving skills.
ServiceNow Certified System Administrator (CSA) (preferred)
Experience integrating ServiceNow with external systems (preferred)
Familiarity with Agile or ITIL frameworks (ITIL certification a plus) (preferred)

We Are an Equal Opportunity Employer.
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@Ralliant.com.

ServiceNow Administrator/Developer

Key skills