Senior Credit Controller

Role Overview

• To maintain a healthy ledger, oversees the continuous monitoring and updating of the client category profiles ensuring that risk ratings, industry classifications, and payment histories are accurately documented in the CRM or ERP system.
• Maintaining strict oversight of KYC (Know Your Customer), reconciling client data across systems, documentation to ensure accuracy and consistency
• Implement early-warning systems to identify deteriorating credit profiles before they become a liability, allowing for proactive intervention
• Contractual matters with clients
• Monitor and evaluate customer credit applications to ensure compliance with company policies.
• evaluation of creditworthiness to safeguard the company’s assets.
• Review complex credit applications and facility requests, conducting deep-dive financial analysis to ensure all offerings align with the established risk appetite.
• Assist the Manager in structuring bespoke credit terms and limits that facilitate business growth while mitigating exposure.
• Maintaining a high standard of quality control over the team’s credit memos, ensures that every recommendation sent to the Credit Committee is backed by sound logic and accurate data
• Responsible for monitoring key metrics such as DSO and aging reports to ensure the team consistently meets or exceeds recovery targets.
• look for opportunities to improve existing workflows, whether through the introduction of better communication scripts or the automation of follow-up procedures.
• Steps in to lead negotiations for high-value or sensitive delinquent accounts,, balancing the need for firm debt recovery with the importance of maintaining long-term client relationships
• Provide daily guidance to junior credit officers, fostering a culture of analytical rigor and professional negotiation.
• Assist Credit Manager to consolidate raw team data into insightful weekly and monthly performance reports, highlighting trends, risks, and successes, navigating internal conflicts such as those between sales objectives and credit safety with diplomacy, ensuring that the department remains a pillar of stability for the organization
• Track and report on KPIs relates.
• Handle customer inquiries and resolve credit-related issues efficiently.
• Prepare and deliver regular credit control reports.
• Maintain organized documentation to support internal and external audits.
• Support ad hoc tasks and projects as assigned by management.
• Deal with relevant Parties (internal & external) for arising issue

Requirements

• Finance Know-How related to Credit Risk Management
• Fluent in Microsoft office applications, Advanced skills in Excel and PowerPoint.
• Strong analytical and numerical skills & Experience with SAP is an advantage
• Knowledge of freight forwarding documentation
• Language skills: Proficient in English, both written and verbal. Capable of reading and understanding financial documents, contract, credit agreements, and policies…
• Deep understanding of credit risk assessment, related collections regulations, and financial reporting.

Tech Stack

• ERP

Benefits

• Competitive salary
• Flexible working hours
• Professional development budget
• Home office setup allowance
• Global team events