Oversee the end-to-end invoicing lifecycle, ensuring invoices are posted in the ERP/CRM and monitored through customer approval processes.
Review billing outputs for adherence to internal controls and GAAP requirements.
Respond to routine billing inquiries and collaborate with vendors and clients to resolve discrepancies.
Escalate complex or non-routine issues to the Senior Manager of Accounting, Controller, or CFO.
Manage month-end activities, including the preparation of invoices and sales reports for the General Ledger close.
Support the GL team with reconciliations, documentation, and audit requests (including quarterly and year-end audits).
Evaluate current billing procedures to identify inefficiencies and recommend process improvements or automations.
Serve as a Subject Matter Expert (SME) for ERP system developments or upgrades.
Supervise and manage the billing team, assigning work and monitoring progress to ensure accuracy and quality.
Prioritize and adjust team workloads to meet tight invoicing deadlines and service expectations.
Provide guidance and support to team members regarding billing procedures, documentation, and exceptions.

Bachelor’s degree required, preferably in Accounting, Finance, or a related field.
7 years of progressive billing or invoicing experience in a professional environment.
2 years of experience supervising or leading a billing or finance support team.
Proven track record supporting ERP implementations, system upgrades, or billing enhancements.
Experience supporting audit activities, reconciliations, or compliance reviews related to invoicing.
Experience interacting and collaborating with internal stakeholders, clients, and external vendors.
Strong attention to detail, with the ability to review and validate billing data for accuracy.
Excellent verbal and written skills; ability to explain financial data clearly to internal stakeholders and external clients.
Strong organizational skills with the ability to manage competing priorities under recurring deadlines.
Intermediate proficiency with Microsoft Office, including strong Excel skills for tracking, reconciliation, and reporting.
Strong working knowledge of GAAP and internal financial controls.

Billing Manager

Key skills