Support structured data collection across programs and operational functions using our CRM
Conduct quantitative analysis to identify trends, gaps, and performance insights related to Panorama’s business development goals
Assist in maintaining and improving data quality and documentation standards
Develop dashboards, reports, and visualizations (e.g. in Excel, Salesforce, Tableau, or similar tools) to support internal and external stakeholders
Map and analyze current operational workflows
Identify inefficiencies, control gaps, or redundancies
Recommend process enhancements to improve efficiency, transparency, and scalability
Assist with systems testing, user feedback collection, and documentation updates related to new or improved tools and processes
Assist in tracking program performance indicators and impact metrics
Support development and refinement of monitoring frameworks and logic models
Contribute to learning and impact reporting for internal teams, leadership, or funders
Help translate data findings into actionable learning insights
Conduct field research contributing to Panorama’s Impact Framework
Participate in team meetings, learning sessions, and cross-functional collaboration
Accurately record required data and time in organizational systems (e.g., Harvest, Salesforce, SharePoint)
Demonstrate curiosity, initiative, and openness to feedback in a fast-paced, mission-driven environment
Participate in and actively contribute to internal Learning & Development opportunities.

Strong analytical and problem-solving skills
Proficiency in Microsoft Excel (including pivot tables, formulas, data cleaning functions)
Ability to use asynchronous collaboration tools and intentional communication (Teams, SharePoint, etc.)
Ability to manage multiple tasks with attention to detail
Strong written and verbal communication skills, with the ability to synthesize information clearly for diverse audiences
Interest in learning about non-profit operations, philanthropy, and/or social impact work
Commitment to diversity, equity, and inclusion, and interest in contributing to a collaborative organizational culture.

Business Operations Analyst Intern

Key skills