Review and validate Workers’ Compensation and General Liability audits for accuracy, compliance, and consistency.
Achieve individual productivity targets based on audit volume and timeliness
Identify auditor trends or recurring issues and share insights to inform training adjustments
Maintain accountability for accurate and timely audit reviews
Apply manual rules and state-specific standards (e.g., WCIRB, PAAS) using internal systems such as Nexus and the resource library
Provide constructive feedback and mentoring to auditors to reduce repeat errors and support professional growth
Manage assigned audit queues, meet production goals, and complete urgent or overflow reviews as needed
Collaborate with Field Support, QA, and leadership teams to identify training opportunities and support continuous process improvement
Promote teamwork, professionalism, and a positive, solution-oriented culture

High School diploma or equivalent
1-2 years of premium insurance audit experience in Worker's Compensation and/or General Liability required
WCIRB Certification preferred
A strong understanding of premium audit processes and procedures
Working knowledge of PAAS, NCCI, WCIRB, and Nexus (Preferred)
Strong organizational and time-management skills
Excellent written and verbal communication skills
Proficient in MS Office
Ability to multitask and prioritize tasks; detail-oriented and accurate
Positive and proactive attitude
Flexibility and adaptability to changing priorities

Premium Insurance Audit Reviewer

Key skills