Acts as a brand representative reflective of the company values
Initiates conversation, shares advice and product knowledge to interact with the customer in a personalized, genuine way
Utilizes technology to be well-informed on events and special offers in store and online
Contributes to an inclusive and people-first philosophy by being positive, respectful and helpful to others
Collaborates with peers and leadership, sharing ideas with the team
Participates in the learning and sharing of product knowledge, current trends, and personal styling priorities
Maintains Free People’s visual and operational standards while keeping the focus on the customer
Supports the shipment process to gain awareness of product including what’s new and what’s reship
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
Requirements
Love for the FP brand
Experience in customer service
Experience being a team player
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays