Provide daily support to system users
Handle incidents and configuration requests
Coordinate work of external vendors (SAP Partners)
Ensure that HR processes are optimally reflected in SuccessFactors
Involved in system improvements, upgrades, and integrations
Contribute to building a stable, compliant, and efficient HR technology landscape
Maintain and continuously improve HR processes in SAP SuccessFactors across all Group companies (modules: Employee Central, Performance & Goals, Succession, Compensation)
Provide operational support for SuccessFactors users, including incident handling, service requests, and problem management
Parameterize the system according to HR policies and country-specific legal requirements
Analyze business requirements and translate them into configuration changes or backlog items
Manage system upgrades, releases, and regression testing
Prepare HR analytics and reporting using Story Reports and People Analytics
Maintain, design, and support integrations with internal systems such as ERP/Payroll, T&A, BI/DWH, IdM/SSO
Understanding GDPR compliance aspects and auditability options available in SAP SuccessFactors
Collaborate closely with HR Business Partners, local system users, internal IT teams, and external providers

3–5 years of experience with at least two SAP SuccessFactors modules (EC, Performance & Goals, Career&Talent Development, Compensation)
Experience in SuccessFactors implementation or development projects (configuration, testing, migrations)
Experience in system maintenance (L1/L2 support, release and incident management)
Practical experience in HR process analysis and mapping HR processes into system solutions
English language proficiency at C1 level
Strong interpersonal skills: independence, teamwork, communication, discipline, and ability to build strong internal relationships
Nice to have: SAP SuccessFactors certification (Employee Central or Compensation or Talent modules)
Basic knowledge of integrations (SAP CPI, API/OData, SFTP) and experience in integration projects
French, Spanish or Italian language skills at any level.

Excellent working environment
Flexible hours
Opportunity to work in a diverse, international, and cross-functional environment
Professional development opportunities

SAP SuccessFactors HR Functional Consultant

Key skills