The General Manager leads a client-based profit center with full accountability for team performance, operational execution, and financial results.
Responsible for building, developing, and retaining a high-performing team that delivers exceptional service and drives results.
Coach leaders, establish clear expectations, and create an environment where Extra Milers can perform at their best.
Own the client relationship at the local level and ensure meeting service, quality, and financial benchmarks.
Ensure successful compliance and performance of all vendors and service providers.

Bachelor's degree in a relevant field of study, or equivalent combination of education and experience
Minimum of 5-7 years of warehouse, distribution, and/or supply chain operations with at least 3 years of managerial experience
Must be proficient in Microsoft Office suite including Excel
Ability to complete work in a timely, accurate, and thorough manner
Effective verbal and written communication skills
Ability to exhibit a professional manner when dealing with conflict
Ability to coach and develop employees
Must have reliable transportation to commute to the workplace and attend client meetings as necessary. This may involve traveling to various locations within the specific region for the client.

General Manager

Key skills