Solutions Consultant

Role Overview

• Support customer/prospect engagements by leading discovery calls to uncover true business risk, regulatory drivers, and economic pressures while providing expertise in demonstrating how our solutions meet their needs
• Support Sales teams with solution insight and product training
• Lead territory and account planning sessions with sales and sales leadership to identify whitespace, expansion paths, and competitive takeaway opportunities
• Track sales pipeline opportunity growth and progression through the sales stages
• Follow-up to ensure sales teams are actively pursuing opportunities, partnering closely to ensure field execution aligns with BRM strategy
• Develop and maintain an in-depth understanding of customer/prospect objectives, goals, and needs
• Build and maintain relationships with key client stakeholders and decision makers
• Understand profit and loss analysis in the BRM industry and make sound solution recommendations based on this data
• Identify best practices and communicate them to internal stakeholders
• Create best practices and elevate them across sales teams
• Work closely with Market Planning/Product Management in the development of tactical plans
• Document and communicate to Market Planning new solution opportunity ideas obtained through interaction with customer and industry association engagements
• Comfortable presenting in person and via webinar to larger groups, industry organizations, conferences, and trade show audiences
• Control the room during demos – guide conversations, challenge assumptions, and reframe risk as necessary
• Translate technical capabilities into business risk narratives that resonate with potential and existing customers
• Maintain knowledge of the relevant government regulations as well as the current business risk evaluation processes
• Raise the overall solution IQ of the organization

Requirements

• Bachelor's degree in business-related major or related experience is required
• 3+ years technical sales or project management/implementation experience is preferred
• 3+ years of experience in business risk management is preferred
• Demonstrated relationship building skills and the ability to collaborate and interact effectively with internal stakeholders
• Highly motivated and able to work independently
• Solid time management skills and strict adherence to timelines is critical
• Proficiency with Microsoft Office, particularly Excel and PowerPoint is required
• Smartdraw or Visio (or similar workflow software) experience preferred
• 25% or more travel is required

Benefits

• Comprehensive, multi-carrier program for medical, dental and vision benefits
• 401(k) with match and an Employee Share Purchase Plan
• Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
• Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
• Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
• Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
• Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice