Associate Director, Resource Management – Audit

Role Overview

• Provide support of the resource management function including, but not limited to: Translate strategic direction and recommendations into executable staffing plans.
• Escalate and resolve resource conflicts quickly and equitably.
• Partner with Directors to prepare insights and metrics for leadership consumption.
• Work closely with Talent and HR to manage redeployments, rotations, and bench activation.
• Play an active role in FTE management, keeping a watchful eye on fulfilment requests, turnover rates, necessary quarterly adjustments to plan, and other FTE related items that will impact capacity to delivery services.
• Implements and collaborates on development of strategies for engagement management and scheduling processes with an Enterprise lens.
• Understands business needs, strategy, offerings/products and challenges; maintains a focus on supporting the goals and initiatives of each.
• Utilizing, sharing, and developing best practices, staying up to date on market trends and upgrades of scheduling technology offerings for effectiveness.
• Coordinating resource sharing across Resource Managers, functional teams, and other business units.
• Effectively researching, documenting, analyzing, and interpreting information based on expectations, adapting approach when necessary, and using problem-solving and analytical skills to develop and share recommendations and solutions.
• Identifying trends to proactively balance workloads while increasing utilization, and providing various forms of analysis including financial, profitability, and exception reporting.
• Serve as Performance Advisor, providing oversight of the daily responsibilities of Resource Management team.
• Coach Managers to maintain process excellence, data accuracy, and responsiveness.

Requirements

• Bachelors Degree – Preferred
• 8-10 years of professional services experience in a related functional area (Resource Management, Talent/Workforce Planning, Scheduling Services)
• 6-8 years of Resource Management, Talent/Workforce Planning, or Scheduling Services in a professional services environment
• REQUIRED
• Previous experience with Dayshape – Preferred
• Previous experience in service delivery for an accounting or consulting firm – Preferred
• Strong Microsoft office skills, specifically with Excel and PowerPoint
• Strong written and verbal communication skills, ability to communicate both verbally and written with diverse audiences at all levels of the organization.
• Ability to analyze data, identify trends and make business recommendations based on facts
• Effective organization and time management skills and ability to manage multiple tasks
• Strong attention to detail
• Operate with a client first focus, driving decisions based on a balance of business need and changing environment
• Ability to respond positively and with agility as business conditions shift and serve as a change agent to bring others along the decision path
• Operates with a sense of urgency
• Ability to facilitate collaborative discussions regarding resource assignment, utilization and gap analysis between resource managers and leaders
• Ability to drive collaboration and communication between teams
• Process driven and ability to help train/drive/develop these processes to create unity and consistency across the enterprise

Tech Stack

• Unity

Benefits

• Competitive benefits and compensation package
• Flexibility in schedule