Build and maintain tracking and reporting solutions.
Track and manage operational metrics to support client and internal decision-making.
Maintain data integrity and ensure compliance with reporting standards and client requirements.
Streamline manual reporting and data-handling processes through automation and continuous improvement.
Stay organized and, where appropriate, use AI tools to complete tasks accurately and on time, while looking for small process improvements to enhance productivity.
Use established automation tools to improve data reporting accuracy, reduce repetitive tasks, and enhance output quality.
Apply best practices in data validation, analysis, and visualization to drive consistent and reliable outcomes.
Actively contribute to system updates and workflow enhancements that increase team efficiency.
Respond promptly to client and team requests, keep reports accurate and up to date, and adapt to changing priorities to ensure smooth service delivery.
Ensure timely and accurate data input, reporting, and documentation across platforms to meet evolving client and team needs.
Identify and escalate process inefficiencies and bottlenecks, proposing and implementing improvements as appropriate.
Requirements
Excellent analytical skills + Good data manipulation skills.
Experience with Power Apps, Power Automate, Power BI, Power Querry and Excel.
Good attention to detail and accuracy.
Ability to work to deadlines and be flexible with changing business needs within a fast-paced environment.
High levels of personal motivation, independence, a self-starter, a “Can-do” positive attitude and ability to take responsibility.
Good communication and interpersonal skills, and must be able to communicate with internal and external stakeholders.
Proficiency in data extraction, manipulation, and reporting across systems.
Open-minded problem-solver who is prepared to adopt and test (and support development of) innovative solutions and embraces new technologies, including AI
Advance working knowledge of Excel/VBA a strong plus