Contact Center Specialist
Noida, Uttar Pradesh, India
Full Time
2 weeks ago
No Sponsorship
Key skills
Communication
About this role
Role Overview
- Work with advisors and clients regarding service issues
- Direct communication with clients to assist with queries
- Process complex service transactions in a timely manner
- Participate in team meetings to discuss process updates
Requirements
- Graduate/ Post
- Graduate in finance / commerce/ business management/ operations discipline
- Minimum 1-3 years of relevant work experience
- Strong written and spoken communication skills
- Ability to explain complex policies or concepts in time bound manner
- Excellent customer service skills
- Weekend Working
- Rotational offs
- Rotational shifts
Benefits
- Inclusive, collaborative culture that rewards contributions
- Opportunities to make a difference in your community