Content Performance Analyst

Role Overview

• Execute recurring and ad hoc data pulls across editorial and operational systems
• Reconcile inconsistencies across sources; validate, document and socialize metric definitions, assumptions, and calculation logic.
• Structure datasets to align with specific strategic questions
• Improve the efficiency and repeatability of recurring reporting processes
• Translate leadership questions into measurable metrics and analytical plans; clearly articulate implications of findings, limitations and confidence levels (what’s proven vs. directional).
• Conduct trend, variance, and performance driver analysis; identify where additional data or workflow instrumentation is needed to strengthen claims over time.
• Support scenario comparisons and initiative tracking
• Develop executive-ready presentations and data visualizations for strategy discussions
• Convert complex analysis into concise visuals that accelerate understanding and ensure consistency in narrative structure and presentation quality
• Support preparation for GEO leadership reviews and enterprise-level discussions; tailor materials for different leadership audiences and forums
• Produce recurring performance reporting aligned to strategic priorities, including AI-assisted throughput and quality signals
• Track KPIs and highlight meaningful performance shifts
• Contribute to the standardization of GEO performance and QA reporting practices
• Partner closely with the Head of GEO Strategy to prioritize analysis
• Collaborate with Editorial Operations, Finance, Metrics, Tech, Product and Data Analytics teams to gather inputs
• Clarify scope to ensure outputs address the intended decision question

Requirements

• 2+ years of experience in analytics, operations analysis, business intelligence, or a related field
• Advanced Excel skills and experience with SQL or comparable querying tools
• Proficiency with BI visualization tools (Tableau, Power BI, or similar) and dashboarding best practices
• Experience building executive-ready presentations and visual narratives in PowerPoint
• Uses AI-assisted tools to accelerate analysis and drafting with rigorous QA and source traceability; comfort operating in an AI-enabled environment where processes evolve rapidly
• Experience assessing or improving QA/measurement systems (including for AI-assisted workflows) using practical methods (sampling, rubrics, thresholds, error taxonomies)

Tech Stack

• SQL
• Tableau

Benefits

• Wellbeing initiatives
• Shared parental leave
• Study assistance
• Annual incentive bonus