Transformation Program Manager

Role Overview

• Lead transformation initiatives from discovery through execution, aligning cross-functional teams around shared goals and delivering measurable business outcomes.
• Facilitate collaborative workshops and working sessions to analyze current-state processes, define future-state operating models, and establish governance frameworks that support scalable change.
• Define and track success metrics that align with strategic objectives, ensuring programs stay focused on delivering tangible value to the business.
• Develop and manage integrated program plans, including scope, timelines, risks, and interdependencies across business and technical workstreams.
• Collaborate with solution architects and development teams to ensure that proposed solutions are technically sound, secure, and aligned with enterprise architecture standards.
• Drive change management efforts, including stakeholder engagement, communication planning, training development, and adoption tracking to ensure successful implementation.
• Deliver executive-level reporting and insights through dashboards, readouts, and status updates that highlight progress, risks, and key decisions.
• Ensure compliance with internal governance processes, including solution reviews, data privacy and security assessments, and audit readiness.
• Continuously improve transformation delivery practices, contributing to the evolution of intake, prioritization, and execution frameworks within the Center of Excellence.
• Act as a trusted advisor and thought partner to senior leaders, helping shape the transformation roadmap and influence strategic direction.
• Communicate effectively with stakeholders at all levels, translating complex ideas into clear, actionable insights and fostering alignment across diverse teams.
• Identify and apply AI-driven tools and techniques to enhance process efficiency, generate insights, and support data-informed decision-making across transformation initiatives.

Requirements

• 4–6 years of experience leading complex programs or projects in enterprise environments.
• A strong grasp of how business process, governance, and technology intersect.
• Experience facilitating workshops and mapping workflows using tools like Lucidchart, Miro, or Visio.
• Proficiency with Jira, Confluence, PowerPoint, and other program tracking tools.
• Exceptional communication skills, with the ability to engage senior stakeholders, facilitate alignment, and convey complex information clearly and persuasively.
• A collaborative mindset and the ability to bring people together around shared goals.
• Familiarity with change management principles and how to support adoption.

Benefits

• Bonus
• Professional development opportunities