Ensuring the smooth running of our community in a fast-paced environment.
Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion to company standards.
Track and evaluate advertising, and all client traffic.
Developing, mentoring, leading, and managing a high-performing, cohesive team.
Driving revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Leading by example.
Instilling, maintaining, and modeling Cushman & Wakefield’s mission to be the best national management company.
Supervise day-to-day operations of the entire on-site team.
Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Requirements
Bachelor’s Degree preferred
Real Estate License preferred
3+ years of Property Management experience
3+ years of Management experience
Effective communication and customer service skills
Computer literate, including Microsoft Office Suite and internet navigation skills
General office, bookkeeping and sales skills and excellent oral and written communication skills