Coordinate end-to-end execution of urgent, time-sensitive data delivery requests, ensuring strict adherence to deadlines
Act as a direct point of contact for clients, clarifying and validating requirements to ensure requests are executed with precision while proactively providing updates throughout the delivery lifecycle as needed
Collaborate closely with internal teams to prepare, extract, verify, and securely package sensitive client data
Perform rigorous multi-stage quality checks to ensure data integrity, correct media preparation (e.g., USB devices), and accurate shipment details
Prepare, verify, and manage shipping documentation, labels, and compliance requirements in line with operational standards and individual client requirements
Organize and oversee domestic and international courier shipments across Europe using various providers (e.g. DHL, FedEx, etc.)
Identify, troubleshoot, and resolve operational issues in real time, including delays, data discrepancies, and last-minute client changes
Support broader operational activities and contribute to special projects as required

Minimum Bachelor’s Degree or its equivalent
Superior written and verbal communication skills in English with professionalism and clarity
Proven experience in Logistics, Operations, Client Services, or similarly high-pressure, deadline-driven environments
Proven ability to operate effectively under strict deadlines where precision and timing are critical
Exceptional organizational skills with the ability to manage multiple concurrent priorities without compromising execution quality
High level of adaptability and responsiveness in fast-changing operational environments
Meticulous attention to detail with a rigorous, multi-layered quality control mindset
Strong ownership mentality with the ability to independently drive assigned tasks from initiation through completion

Client Operations – Delivery Coordinator

Key skills