Lead and manage cross-functional project teams to ensure successful project delivery using Harbor Project Management tools.
Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements.
Develop and maintain detailed project plans, including timelines, budgets, ensuring alignment with client expectations and organizational goals.
Utilize Harbor Project Management tools to track project progress, manage resources, and report milestones to stakeholders.
Coordinate project documentation, including project charter, status reports, and meeting notes using Harbor Project Management platform.
Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution.
Oversee the end-to-end execution of assigned projects by monitoring and updating work-in-progress and measuring requirement milestones against actual work-to-date.
Act as the primary point of contact for clients, fostering strong relationships and clear communication.
Manage client expectations and provide regular updates on project progress, risks, and outcomes.
Address client concerns and escalations promptly, ensuring satisfaction and alignment.
Manage and develop Project Manager team members and ensure adherence to Harbor project management standards and best practices.
Schedule assignments and track project tasks. Monitors progress and ensures the team adheres to deadlines, identifying and removing blockers as required.
Provide timely budget utilization updates to clients, ensuring work is performed within budget.
Ensure project delivers the scope as outlined in the Statement of Work (SOW).
Four-year degree or equivalent combination of experience and education.
Proficient in collaboration and project tracking tools.
3+ years of experience with the firm’s services, and/or clients is ideal or prior experience in the legal software industry.
Competent in the following areas: problem solving, customer-focus, communication, collaboration, organizational support, quality focus, and punctuality.
Authorized to work in country of residence (UK) without restriction or sponsorship.