Drive net-new logo acquisition and expand existing enterprise accounts within your territory
Lead end-to-end sales cycles for Contact Center and AI-driven CX solutions
Position the value of AI-powered customer engagement, including automation, agent assist, and analytics
Develop and execute territory, account, and opportunity strategy plans
Partner cross-functionally with sales engineering, product, and partners to deliver tailored solutions
Engage and influence C-level and senior decision-makers with a value-based selling approach
Own pipeline development, forecasting accuracy, and overall GTM execution for your territory
Collaborate with channel and VAR partners to identify and close new business opportunities
Act as a trusted advisor and customer advocate, ensuring long-term success and expansion
Consistently meet or exceed quarterly and annual revenue targets

8–10 years of B2B enterprise sales experience, preferably in SaaS or cloud technologies
Proven success selling Contact Center / CCaaS solutions and/or AI-driven platforms
Strong track record of net-new logo acquisition and expanding large enterprise accounts
Experience managing complex, multi-stakeholder sales cycles with long deal timelines
Demonstrated ability in value-based selling, ROI articulation, and business case development
Familiarity with AI use cases in CX (e.g., conversational AI, workforce optimization, analytics)
Expertise in solutions such as UCaaS, CCaaS, cloud applications, VoIP, or digital transformation platforms
Strong executive presence, communication, and presentation skills
Highly self-motivated with an entrepreneurial mindset and ability to thrive in a fast-paced environment

Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program

Enterprise Account Executive – Contact Center & AI

Key skills