Lead implementations across growth marketing platforms including Braze, Iterable, Segment, Talon.One, Hightouch, and more.
Develop a complete understanding of how each platform works.
Shadow other MarTech Implementation Consultants to learn the nuances of integration.
Guide each client through the implementation process.
Customize the deliverables and dates according to the specific project.
Ensure a successful implementation.
Effectively manage all Ragnarok deliverables and communications with the client.

2+ years of software implementation support experience.
5+ years of experience in client or key stakeholder interaction.
5+ years of work experience in a corporate setting.
Platform experience with Iterable, Braze, Sailthru, Cordial, Klaviyo, Mailchimp, Responsys, Cheetahmail, Simondata, or Salesforce Marketing Cloud.
Experience with cross-functional teams including engineers, executives, and stakeholders.
Possesses mastery of communication, organization, and project coordination with a proven track record of effective routing and handoff.
Ability to consult with customers on their marketing use case in order to advise on the set-up and execution of their program in the platform.
Has strong email etiquette and can communicate with testing, QA, and updates directly with clients.
Familiarity with JSON or SQL.
Ability to clearly articulate/present technical topics to a non-technical audience.
Has excellent attention to detail, plus analytical and problem-solving capabilities.
Is a people person and has a good attitude, friendly, and thrives in a team environment.
Has worked in project management tools (Asana, Monday, Wrike, Trello).
Is a self-starter and motivated.

Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.

MarTech Implementation Consultant

Key skills