Strategic Account Director – NICU

Role Overview

• Drive territory growth by prospecting, developing, and closing new business while expanding relationships with hospital-based NICU teams.
• Serve as the primary account contact for neonatologists, hospitalists, head nurse and clinical staff within the NICU.
• Deliver tailored, consultative sales presentations to communicate the value of rapid genomic testing for critically ill newborns.
• Collaborate with the relevant Directors of Health Systems to engage hospital leadership where needed to drive optimal utilization of rapid genome sequencing.
• Coordinate with any relevant sales channels representatives where needed to garner access and advocacy for NICU sequencing.
• Coordinate and execute both in-person and virtual hospital engagements.
• Collaborate with cross-functional teams to ensure smooth onboarding, test ordering, and timely result delivery.
• Lead educational initiatives for NICU teams, including hospital presentations, conferences, and clinical meetings.
• Stay current on NICU workflows, clinical guidelines, product offerings, and competitive landscape.
• Effectively pull metrics and case studies for NICU clients to continuously monitor utilization and impact to reinforce the use case of rWGS.
• Maintain high field presence and relationship with clients.
• Meet or exceed assigned sales targets, KPIs, and activity metrics.
• Document opportunities, interactions, and updates in CRM, maintaining a robust clinician development pipeline.
• Actively embody and encourage GeneDx cultural principles.
• Demonstrate accountability, strong work ethic, and team-first mentality.

Requirements

• Bachelor’s degree required.
• 5
• 7 years in healthcare or hospital-based sales, preferably NICU or genetics-focused.
• Strong technical aptitude and ability to manage multiple offerings and clinical opportunities.
• Must have a valid driver’s license.
• Able to work independently and manage time and territory effectively.
• Proficient in Microsoft Office.

Benefits

• Paid Time Off (PTO)
• Health, Dental, Vision and Life insurance
• 401k Retirement Savings Plan
• Employee Discounts
• Voluntary benefits