About this role
Role Overview
- Own end-to-end Parliament production: run the planning calendar, manage run-of-show, coordinate presenters, and oversee day-of execution with IT/AV to ensure a smooth experience every week
- Partner with presenters to clarify key messages; draft or review talking points, FAQs, and follow-ups to drive clarity and consistency across sessions
- Build and maintain lightweight templates, checklists, and operating rhythms for internal forums (briefs, slide guidance, rehearsal norms, recording/distribution workflows)
- Coordinate cross-functional logistics with People, Legal, Finance, and IT/AV, ensuring approvals, clearances, and distribution are handled on time
- Manage the weekly production timeline: kickoffs, content deadlines, reviews, run-throughs, and retros; proactively flag risks and drive mitigation plans
- Draft and edit internal communications (Slack posts, memos, FAQs, manager toolkits) under the direction of Global Communications leads
- Support broader Global Communications projects—such as executive visibility moments, change communications, and issues planning—with research, briefing docs, and clear documentation
- Maintain shared Comms systems and documentation, including calendars, trackers, meeting notes, and knowledge repositories so work is organized and searchable
- Help with basic operations and vendor/contractor coordination for the Comms team (e.g., SOWs, invoicing support, scheduling, and asset organization)
- Track and report simple effectiveness metrics for internal forums and select comms initiatives (reach, clarity signals, Q&A themes) and turn learnings into improvements over time
Requirements
- 5–7 years of experience in communications, events/production, or program operations supporting executive or company-wide forums in a fast-paced environment
- Demonstrated experience providing hands-on communications support (drafting internal updates, FAQs, or toolkits) for senior leaders or cross-functional teams
- Strong production and project-management skills: building calendars and run-of-show, leading rehearsals, managing timelines, and coordinating cross-functional partners (People, Legal, Finance, IT/AV)
- Excellent writing and editing skills; able to translate complex topics into clear talking points, memos, and follow-up notes for broad employee audiences
- High attention to detail and operational rigor; comfort creating templates, checklists, trackers, and documentation that teams actually use
- Sound judgment and discretion; experience supporting sensitive or high-visibility internal moments
- Ability to work effectively with teams based in Pittsburgh, PA and New York City and to align with U.S. business hours
Benefits
- Limitless learning opportunities
- Daily collaborations with world-class minds