Drive the development and execution for the comprehensive patient engagement strategy for marketed indications of VYVGART to achieve customer success
Responsible for the delivery of end-to-end personalized patient journeys that contribute to an integrated and excellent experience for all patients, as well as medical community stakeholders
Engage with and listen to the voice of the patient to ensure integration into patient journey and solutions
Accountable for performance measured by transformative, innovative, holistic patient impact across the entire patient journey
Define and execute patient engagement strategy, including patient marketing strategy, PSP strategy, advocacy strategy, etc.
Create and maintain a single identity of VYVGART to patients through consistent messaging and positioning
Ensure appropriate resourcing for patient engagement by working together with US LT members
Liaison with CMC as the global commercial representative to ensure delivery of patient-centric routes of administration.
Lead and inspire a cross-functional Patient Experience community by providing strategic direction and oversight.

Minimum of 10 years of senior leadership experience in biotechnology or pharmaceutical industry
BA/BS degree, and/or advanced degree in a relevant field (MBA, PhD, etc.) preferred
Extensive experience of Commercial and Medical Affairs customer engagement strategy and execution, preferably in rare disease
In-depth knowledge of patient journeys and needs, funnel-based customer insights and engagement approach
Extensive experience in product launch, preferably in rare diseases
Distinctive strategic thinking, problem-solving and analytical skills
Experience in managing strategic partnerships and relationships with national and regional stakeholders
Strong leadership presence and interpersonal skills with the ability to inspire, influence and motivate teams in a non-hierarchical culture
Customer-centric mindset and successful track record of effective engagement and relationship building with external stakeholders.

Comprehensive benefits package, including but not limited to retirement savings plans, health benefits and other benefits subject to the terms of the applicable plans and program guidelines.

Vice President, Patient Strategy and Experience

Key skills