PMO Manager

Role Overview

• Focuses on team and self-continuous improvement and is the "Go To" person for project management expertise, both technically and strategically in their respective region or technology domain.
• Responsible and accountable for team financials, successful project outcomes, gross profit and profitability of projects and programs in a 100+ million-dollar project portfolio.
• Full HR and performance management responsibility for a team of direct and in-direct reports.
• Coaches and mentors team members to improve their technical, consulting, and pre-sales skills.
• Drives quality control to ensure team members projects meet and exceed standardized quality and consistency requirements.
• Creates and delivers PMO centric presentations on key and relevant topics.
• Conducts regular meetings with services leadership on staffing plans and pipeline.
• Manages and looks for ways to increase assigned team utilization attainment.
• Engages in project escalations and triaging efforts.
• Laser focus on the client experience and ability to work with sales leadership and other functional leadership to attain best possible outcomes for our clients.
• Ability and desire to assist and lead internal initiative efforts focused on developing standardized templates, tools, methodology standards and PMO brand value enhancement activities whenever possible.
• Ability to utilize equity-based training techniques and inform assigned team members on changes in methodology, procedures, tools, and templates.
• Promotes a "can do" culture and collaborative problem-solving mindset.
• Acts as a resource to peers and sales for advice and recommendations on program structure and delivery.
• Assists with new hires and proactively provides mentorship and guidance to new hires to accelerate productivity.
• Establish and cultivate solid working relationship with all internal clients –Services Managers, Solutions Teams, Recruiters, Account Executives, Sales Management and Senior Leadership Team.
• Engages in the interview processes for new hires and performance evaluations for current team members.

Requirements

• Bachelor's Degree
• 7+ years of project and program management experience with 1 year of managerial experience, OR 11+ years of project and program management experience with 1 year of managerial experience
• Previous consulting management and/or sales management experience
• Demonstrated subject matter expertise in both traditional and Agile project management principles and practices
• Knowledge and proven success of engaging with and collaborating with pre-sales and sales teams
• Ability to adapt to the business needs of the practice and team coverage model
• Strong interpersonal skills including coaching, mentoring, and collaborating
• Excellent presentation skills
• Strong communication skills, both oral and written
• Must be able to communicate effectively and in a constructive manner with management, peers and coworkers
• Ability and willingness to travel up to 25%
• Ability to identify and creatively resolve client, project, and people issues
• Experience working with vendors and business partners
• Ability to lead and manage to ensure attainment of critical results
• Ability to act as a trusted advisor in a strategic partnership
• Demonstrated ability to meet business unit sales objectives
• Ability to lead and develop team members across multiple geographies both remotely and in-person
• Comfortable with, and interest in, learning new technologies
• Experience with team operations including responsibility for revenue and cost targets, a plus
• Strong influencing skills, a plus
• Demonstrated experience with Agile Project Management Tools
• JIRA, ADO, etc, a plus
• Previous experience navigating a matrix organization, a plus
• Relevant Certifications (e.g., CSM, PSM, CSP, SPC, PMP, SAFe, etc.), a plus
• MBA or advanced degree, a plus

Tech Stack

• PMP
• Go

Benefits

• Quarterly bonus target of 25% subject to terms and conditions of plan