Developing comprehensive account visions that align client objectives with JLL's strategic goals and service capabilities
Building and mentoring diverse, high-performing teams while advancing inclusion priorities through focused talent planning
Managing complex client relationships across technology, industrial, financial services, and healthcare sectors
Analyzing customer behavior data and industry trends to identify expansion opportunities and drive account growth
Overseeing financial performance including budget management, revenue optimization, and maintaining receivables standards
Collaborating with Work Dynamics leadership to translate firm strategy into actionable business opportunities
Delivering exceptional client service through proactive stakeholder engagement and continuous feedback integration

Minimum 10 years of executive leadership experience in Facility Management and Commercial Real Estate
Demonstrated success developing Integrated Facility Management solutions for Fortune 500 organizations
Proven track record hiring, training, and retaining teams of 100+ professionals in outsourced service environments
Strong financial acumen with experience managing budgets and driving profitability
Bachelor's degree with comprehensive business experience across multiple functions
Strategic mindset with ability to see big picture while executing tactical initiatives
Results-driven approach with capability to take corrective action decisively when performance gaps occur.

Account Director

Key skills