About this role

Drive service delivery activities across a client portfolio
Manage multiple clients and coordinate service delivery with teams
Develop strong working relationships with clients
Identify, pursue and help close opportunities with clients
Provide subject matter knowledge support to pursuit teams
Periodically present on operations and future direction of managed security services.

4+ years of supporting client engagements operating in the cloud and on premise focused on cyber security and IT projects
Proven success onboarding and supporting simple to complex enterprise managed security/IT solutions for a variety of organizations
Strong interpersonal skills and client relationship management experience
Demonstrated personal accountability and successful ownership of a client portfolio
Budgeting and workforce forecasting experience
Knowledge of market trends as well as experience promoting product and solution offerings
Experience assisting with client sales opportunities in managed security
Experience serving complex architectures and environments (cloud, on-prem or hybrid)
Previous experience working in a managed service organization.

Managed Security Services – Service Delivery Lead, CMMC

Key skills