Support execution of IT vendor governance activities in line with established policies, standards, and operating procedures.
Assist in onboarding, periodic reviews, renewals, and offboarding of IT vendors.
Maintain accurate vendor records, governance artifacts, and documentation repositories
Act as a coordination point between vendors, internal IT teams, risk, compliance, and procurement functions.
Support governance forums, meetings, and reviews by preparing dashboards, presentations, and minutes of meetings.
Track actions and commitments arising from governance reviews.
Prepare periodic vendor governance dashboards, scorecards, and MIS reports.
Ensure data accuracy across vendor inventories, risk trackers, and performance metrics.
Identify opportunities to improve governance processes, automation, and reporting efficiency.
Assist with tracking contractual obligations, SLAs, KPIs, and compliance metrics.
Support review of statements of work (SOWs), change requests, and governance clauses from a policy‑alignment perspective.
Monitor SLA performance data and escalate deviations as required.
Coordinate vendor risk assessments (e.g., TPRM, SOC reports, information security reviews) under guidance from senior team members.
Track risk findings, remediation actions, and follow-ups with vendors and internal stakeholders.
Support audit and regulatory requests by compiling evidence and governance documentation

Degree level qualification in Technology/Business or other relevant subject with overall experience of 7 + Years
2–4 years of relevant experience in IT/Non IT Vendor Management, IT/Non IT Governance, Outsourcing Management, Third‑Party Management, or a related technology governance / operations role
Ability to manage multiple tasks and meet deadlines in a structured environment.
Experience working in a regulated financial services, banking, or large enterprise environment preferred, with exposure to internal controls and audit expectations
Demonstrated ability to follow standardized, repeatable governance processes consistently and accurately
Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Power BI, SharePoint) for reporting, governance tracking, and documentation
Certification in Project management, Agile, Kaizen will be a plus
Work experience supporting multiple geographies is an added advantage
Experience in execution transformation programs/project is a plus

IT Vendor Management – Lead

Key skills