Business Development Team Lead

Role Overview

• Assign and manage campaign data to the team
• Conduct tests to boost conversion rates and implement actionable insights
• Monitor sales, analyse key metrics like conversion by person / channel and deliver regular performance reports to the SafeWorkforce Managing Director.
• Provide training, call auditing and coaching support to improve sales performance and seek the support of the L&S team where specific training needs are required.
• Ensure adherence to our prospect contact strategy and associated CRM processes

Requirements

• Proven leadership experience, ideally within a phone-based new business sales environment
• Strong understanding of sales processes and what drives high performance
• Confident setting and managing targets and KPIs
• Effective coaching techniques to improve both individual and team results
• Balance performance management with development
• Delivering regular 1:1s, clear feedback, and hands-on coaching in key areas such as negotiation and objection handling
• Creates structure, accountability, and momentum within a team
• Helps people develop their skills, confidence, and consistency to deliver against ambitious goals

Benefits

We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: ****** Personal Health & Wellbeing / Benefits****

🍼 Enhanced Parental Leave **** 🌴Generous annual leave **** 🏥 Healthcare Plan**** 💟 Annual Giving Day – an extra day to give back to yourself or your community**** 🚲 Cycle-to-work Scheme **** ** Future Planning****** 💰Pension scheme with employer contributions **** 🧬 Life Assurance – 3X base salary 💸 Rewards Program – access to discounts and cashback **** 🏫 LinkedIn Learning License for upskilling & development **** **Interested but don’t feel you meet all the requirements? ****** Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!Bring Your Whole Self to Work. We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. ******What you can expect if you apply: **

• A response to your application within 15 working days
• An interview process consisting of:
• An initial discovery call with the recruiter
• A first stage interview via Microsoft Teams
• Additional interview (likely face to face) with the stakeholders you’ll be working with closely in the role

We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.