Supporting the Company Secretarial team with the delivery of UK statutory and regulatory compliance services
Managing routine company secretarial matters, including following up with clients who have not responded to CS01 compliance emails and reminders
Responding to basic Identity Verification (IDV) queries from clients using approved scripts and guidance, and escalating non‑standard issues where required
Providing administrative and system support using diligent and other company secretarial software, ensuring records are accurate and up to date
Assisting with Companies House matters, including preparing covering letters, collating statutory documentation, liaising with internal secretaries regarding post deliveries, and making routine follow‑up calls
Handling generic enquiries from partners, client leads, and internal stakeholders, responding directly where appropriate or referring queries onwards
Managing, preparing, scanning, and filing statutory documents and correspondence in electronic document management systems
Assisting with the preparation, formatting, and proofreading of company secretarial documentation to ensure accuracy and consistency
Supporting the Company Secretarial Executives with general paralegal and administrative tasks as required
Requirements
A high standard of oral and written English (especially grammar and spelling)
High levels of concentration, accuracy and attention to detail
A careful and methodical approach and the ability to cope with repetitive tasks
Previous paralegal experience, ideally within a company secretarial team
Some exposure to statutory filings or compliance‑related processes, such as CS01, and familiarity with Companies House processes and terminology would be desirable
Experience of working in a fast-paced professional services environment
Computer literate
Ability to prioritise workload effectively
Excellent communication skills and the ability to deal with people at all levels
Ability to take responsibility and demonstrate initiative when the situation arises
LLB (or non-law) degree and successful completion of LPC (or its equivalent) is desired