Senior Instructional Designer

Role Overview

• This role is responsible for defining, implementing, and sustaining the learning strategies for NiSource Gas and Electric Operations.
• Partners with line of business stakeholders and leadership to identify, project, and prioritize organizational competency needs.
• Develops and drives learning initiatives to meet business priorities.
• Drives continuous improvement through data-based decisions and processes.
• Defines and drives alignment to business and strategic priorities through long-term forecasting and risk-based prioritization.
• Defines and drives continuous improvement initiatives to ensure training development and delivery processes are effective, efficient, and in alignment with organizational goals.
• Collaborates with business partners at all levels to identify organizational competence needs and creates, implement, and monitor effective training strategies.
• Develops, mentors, and supports Training Department staff to strengthen instructional quality, technical expertise, and alignment with organizational learning standards.
• Sets training development and delivery standards and best practices through industry relationships and align consistency across states.
• Monitors training and business competence indicators and metrics to provide data-based decision models to prioritize learning and process improvement initiatives.
• Creates, implements, and maintains processes to align competency and training requirements to business level work plans, resourcing, and qualification requirements.
• Leads teams to analyze, design, and develop key training initiatives.
• Evaluates, hires, supervises, and manages appropriate internal and contract resources to implement and sustain key training initiatives.
• Tracks and manages development and maintenance budgets (actuals/forecast) to ensure projects are prioritized to business needs.
• Researches and stays current with best practices in adult learning methods by participating in industry and learning benchmarking and conferences.

Requirements

• Bachelor's Degree in Instructional Program Design, Education, Leadership Development, Organization Development or equivalent combination of education, training and experience
• Advanced level experience in training facilitation and development for both classroom and eLearning environments
• Knowledge and extensive past use of a broad range of learning strategies and technologies
• Working knowledge of budgeting, forecasting, variance analysis and financial report design
• Excellent analytical and troubleshooting skills
• Excellent written and oral communication skills that include the ability to communicate sensitive, confidential, or complex information
• Strong collaboration and management skills
• Excellent computer skills, including Excel and other software applications
• An ability to manage multiple projects simultaneously
• Ability to travel. (Approximately 25%)
• Knowledge of gas operations and regulations including OSHA and DOT Operator Qualifications (Preferred)
• Experience working for a Gas Utility/Gas line of business (Preferred)
• Understanding of the Utility business environment and leadership philosophy, concepts and best practices (Preferred)
• Lean Six Sigma Certification-IASSC (Preferred)
• Lean Six Sigma or other process improvement certification (Preferred).

Benefits

• Promote a safe work environment by actively participating in all aspects of our employee safety program.
• Report any unsafe conditions and take actions to prevent personal injuries.
• Support our interdependent safety culture by ensuring the safety of your co-workers.
• Respect the unique lived experiences within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represents all walks of life and all backgrounds.