About this role
Role Overview
- Develop, review and maintain compliance policies and procedures, ensuring they remain up to date and effectively implemented across the institution.
- Provide guidance and support to staff on the interpretation and application of regulatory requirements, policies and procedures.
- Support regulatory reporting obligations and assist with interactions and communications with supervisory authorities.
- Assist the Head of Compliance in the day-to-day management of the compliance function.
- Carry out and oversee detailed information gathering, process mapping, and analysis to identify and assess compliance risks, the extensive interaction with other departments is expected.
- Perform research into various compliance topics, including new and existing regulations, best practices and assess implication on the Company.
- Assist in the development and execution of internal training and compliance related communications.
- Carry out and oversee the testing design and operating effectiveness of internal controls.
- Participate in company-wide initiatives where compliance expertise can be utilized.
- Assist with responses to incidents by carrying out activities related to internal reviews and investigations.
- Oversee complaints handling process, ensuring complaints are properly recorded, investigated, and resolved with the required timeframe in line with regulatory expectations.
- Assist in preparing compliance reports for senior management and the Board of Directors.
- Conduct compliance monitoring activities and risk assessments to identify and mitigate regulatory risks.
- Promote and support a strong compliance culture of regulatory compliance across the organization.
Requirements
- Bachelor degree in Law, Business, Finance, Economics or related field.
- Minimum 3 years of experience in a compliance role within the payment industry (Payment Institution, Electronic Money Institution).
- Proven experience in compliance monitoring, regulatory reporting, and risk assessment.
- Excellent organisational skills with strong attention to detail and ability to manage multiple priorities.
- Ability to work under pressure, meet deadlines, and operate with a high level of accuracy.
- Strong integrity, professionalism, and ability to handle confidential information.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Fluency in English, Greek or any additional language is considered an advantage.
- Ability to work independently, take initiative, and provide sound judgement in complex situations.
Benefits
- Flexible working hours.
- Career Growth, we support professional development with ongoing learning and clear paths to learning.
- Medical Insurance coverage after completing the probation period.
- Provident fund after completing the probation.
- Daily lunch from Monday to Thursday, and happy hour on Friday.
- Work Balance between the office and home.