Work on the Backoffice systems team, ensuring the stability, efficiency, and continuous improvement of corporate processes.
Maintain close relationships with business areas, translating functional needs into efficient technological solutions.
Handle incidents and service requests, ensuring agile responses, accurate analysis, and effective resolution of tickets.
Gather and document requirements with stakeholders, define priorities, and align expectations.
Collaborate with other IT teams (infrastructure, security, architecture, development) to integrate and advance corporate solutions.
Support improvements, testing, validation, and deployment of new modules and updates for Oracle Fusion.
Monitor process performance, identify automation opportunities, and recommend continuous improvements.

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
Previous experience supporting Backoffice areas (Legal, Finance, Controllership, or Procurement).
Clear communication skills, strong interpersonal relations, and the ability to work collaboratively across multiple areas.
Experience in problem analysis, root-cause investigation, and delivering solutions.
Intermediate to advanced English for reading, writing, and understanding technical documentation.
Direct experience with SaaS systems (configuration, functional troubleshooting, level 2/3 support).
Experience with agile methodologies (Scrum, Kanban) and multidisciplinary teams.
Experience in requirements gathering, process analysis, and functional documentation (BPM, User Stories).
Relevant certifications: ITIL, COBIT, PMP, Scrum, Oracle Cloud Certificates.
Knowledge of project and support management tools: Azure DevOps, ServiceNow, ClickUp, Jira, among others.
Experience integrating ERP and satellite systems (via API, SOA, OIC, or similar).
Familiarity with change governance, testing (SIT/UAT), and release management.

Anjo Azul
Our program that supports Crew Members, offering psychosocial, legal, and financial assistance.
Cegonha Azul
Program supporting pregnant employees and new mothers through the baby’s first year. Available to employees and dependents.
Wellhub and TotalPass
Smoking Cessation Program
NutriAzul
Nutritional counseling
Zenklub – online therapy for mental health support
SEST SENAT
Free courses, community centers, dental care, physiotherapy, nutritionists, and psychologists
Concierge
All our wellness benefits available at your fingertips
Pharmacy discounts

Senior Product Owner

Key skills