Own the quality and reliability of the AI features that power our AI Agent platform for customer support
Partner with Product Managers, Engineers, and Designers to frame problems, design experiments, and make evidence-based decisions
Deliver simple and highly reusable evaluation and analysis code
Collaborate with engineers to productionize changes
Develop a deep understanding of Ada’s product and empathize with our users

5+ years of industry experience as a Data Scientist, Machine Learning Engineer, or similar with shipped work that moved product metrics
Deep experience applying large language models to customer problems
Excellent communicator, able to explain experimental results and complex ML concepts to diverse audiences
You design reliable experiments and datasets that translate to production impact
Strong software skills in Python, writing clean, production-ready code and documents

Unlimited Vacation: Recharge when you need to.
Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
Employee & Family Assistance Plan: Resources to support you and your loved ones.
Flexible Work Schedule: Balance your work and personal life.
Remote-First, In-Person Friendly: Options to work from home or at our local hub.
Learning & Development Budget: Invest in your long-term growth goals and skills.
Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
Hands-On with LLMs: Enhance your expertise in leveraging large language models.
A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.

Senior Machine Learning Scientist

Key skills