Develop Digital/ Business Transformation Roadmaps
Develop Customer Service/ Customer Delight Transformation Roadmaps
Work on strategy development, global benchmarking, internal benchmarking, Industry PoVs
Client stakeholder management, impact, and business benefit analysis
Develop Process Maps and cross-functional Life Insurance and Annuities understanding
Operations, Underwriting, Claims, Reinsurance, Finance
Work on process transformation including measurement techniques (Design thinking, SIPOC)
Business Process Modelling, Process Mining and Process Optimization/Governance
Participate in business development efforts, including proposal development, client presentations

More than 10 years of relevant experience in Insurance sector or Insurance consulting
Strong analytical ability and problem-solving skills
High level of ownership and readiness to manage projects
Strong communication and interpersonal skills
Ability to understand various Tech/Digital tools and ability to work closely with Technology Architects
Experience in Agile framework
Exposure to Digital technology tools including Insurance Tech
Ability to handle large data, Process creation and mapping tools such as Celonis, Signavio, UiPath Process Mining
Flexible to travel as per Project needs

Senior Business Consultant – Life and Annuities Insurance

Key skills