Map and analyze clients' tax processes, identifying risks and opportunities for improvement
Respond to support tickets, performing fault diagnosis, root cause analysis and implementing corrective solutions
Manage, configure and parameterize tax system and application environments (TaxOne, OneSource, Dfe, OBI), including integrations with ERPs such as Oracle and SAP
Support the implementation of technological solutions for tax automation (ERP, SPED tools, validators)
Conduct functional requirements gathering with clients' IT and tax teams
Perform analysis and cross-checking of electronic files (SPED Fiscal, Contribuições, REINF, XML, SINTEGRA)
Support tax audits and review ancillary tax obligations (GIA, DCTF, EFD)
Prepare functional documentation, user manuals and training materials for clients
Actively participate in tax system implementation and adaptation projects
Interact with management and business teams to align deliverables
Provide functional user support for systems and applications with a special focus on systems (Mastersaf, OneSource, DFE)
Execute tests and validations to ensure the quality and security of systems
Participate in the preparation and delivery of ECD and ECF, focusing on data quality, mitigation of tax risks and compliance with legal standards and deadlines
Experience in preparing, validating and submitting tax filings, including REINF, EFD Fiscal and EFD Contribuições
Analyze rejections of electronic tax documents (DF-e), identifying causes and applying corrections, as well as monitoring issuance flows
Requirements
Bachelor's degree in Accounting, Technology, Business Administration or related fields
Experience with tax processes, especially indirect taxes (ICMS, IPI, PIS/COFINS)