Develops strong, long-term relationships with customers, representing BMS Patient Access Support and Programs across a defined geography with focus on Hematology, Oncology and Cardiovascular portfolio products.
Provides access and reimbursement support, education, and resources in a professional, compliant, ethical manner, all in support of clinical decision(s) for patients.
Collaboration with members of the PASS program management team, matrix colleagues across Access Strategy, Field Sales, as well as the Market Access Field Team.
Builds and maintains professional contacts with office staff in private practice, medical group practices and/or hospitals, and others in the patient care continuum.
Maintains expertise in changing healthcare landscape, including market trends and payer dynamics.
Proactively shares reimbursement related education to offices as appropriate, educating staff on enrolling appropriate patients into BMS patient support programs.
Reactively manages patient cases enrolled into BMS Hubs, working with office staff to facilitate continuity of care, post the clinical decision.

Candidates should have strong interpersonal and communication skills.
Candidates should have demonstrated performance in the following skills: strategic analysis, leadership, critical thinking, leading without authority and the ability to collaborate effectively and efficiently within a matrix organization.
Bachelor’s degree or equivalent required with a minimum of 5+ years in pharmaceuticals and/or related Healthcare experience.
Account management skills and experience in the buy and bill and specialty pharmacy market is preferred.
Prior customer facing responsibility, along with patient reimbursement experience is preferred.
Demonstrated strength in BMS Values – Urgency, Inclusion, Passion, Accountability, Innovation, and Integrity.

Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short
and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees).
Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible.

Enterprise Access & Reimbursement Manager, Patient Access Support Services

Key skills