Lead Product Owner – Digital Experience

Role Overview

• Be the driving force behind the product vision, strategy, and execution
• Collaborate closely with stakeholders, developers, and designers to create user-centric solutions that meet customer needs and deliver significant business value
• Lead the charge in delivering exceptional digital experiences
• Develop and maintain effective release plans, setting goals in coordination with Product Managers and delivery teams, and manage dependencies across teams
• Collaborate with stakeholders to gather and prioritize requirements, translating them into detailed user stories and acceptance criteria
• Manage the product backlog, ensuring that the highest value features are prioritized and delivered
• Continuously refine backlog items with the Scrum team and experts to ensure clarity and readiness for sprint planning
• Set clear priorities, craft sprint goals with the Scrum team, and support them in delivering committed value while addressing any impediments
• Work closely with development teams to ensure that requirements are fully understood, and that the product is delivered to meet customer expectations
• Act as the voice of the customer, ensuring that the product provides a seamless and intuitive user experience
• Monitor product performance, gather customer feedback, and iterate on the product to continually improve its value
• Lead agile ceremonies, including sprint planning, backlog refinement, and sprint reviews, to ensure effective product delivery
• Ensure that all product features comply with relevant data privacy regulations, such as CPRA/CCPA and GDPR
• Collaborate with legal and compliance teams to stay updated on regulatory changes and ensure product compliance
• Drive the product's digital marketing strategy, aligning product development with marketing goals
• Report on product performance, user engagement, and other key metrics to stakeholders and senior leadership
• Stay current with industry trends, particularly in digital marketing and e-commerce, and integrate relevant advancements into the product strategy
• Work with cross-functional teams, including design, engineering, and marketing, to deliver cohesive product experience
• Continuously assess and improve the product development process, ensuring efficiency and quality in delivery

Requirements

• Bachelor’s degree in IT, Business, or a related field
• 7+ years of experience as a Product Owner, with a focus on B2B websites and digital products
• Strong understanding of digital marketing and e-commerce strategies, particularly within the B2B space
• Proven ability to translate business needs into actionable product requirements
• Deep experience with CMS Platforms and developing digital experiences through them, specifically Sitecore CMS
• Excellent communication, collaboration, and stakeholder management skills
• Deep understanding of Agile methodologies and experience with tools such as JIRA or Azure Boards
• Certified Scrum Product Owner (CSPO) or similar certification preferred
• In-depth understanding of digital privacy and compliance tools (OneTrust, ADA Compliance, GDPR/CCPA)
• Experience working with legal and compliance teams to translate regulatory requirements into actionable product features
• Familiarity with consent management platforms and "Do Not Sell" functionalities
• Demonstrates strong domain knowledge and a successful track record in launching digital experiences in collaboration with business and engineering teams, including experience with wireframes, prototyping, and agile development principles
• Experienced in leading virtual teams and managing end-to-end delivery of innovative digital experiences, specifically within the B2B space
• Understanding of translation integrations, online marketing channel integrations, and workflow and asset management
• Proven capabilities in negotiation, training, and presenting; recognized as a change agent skilled in influencing and inspiring stakeholders at multiple levels within a global organization.

Tech Stack

• Azure
• Sitecore

Benefits

• Flexible work arrangements
• Career development opportunities