Act as the primary strategic recruitment partner to business and operational leaders, translating their needs into actionable hiring plans.
Fully own end-to-end recruitment outcomes (quality, time, cost) for the entire Customer Service division.
Align dynamic hiring priorities with real-time business constraints and headcount budgets.
Develop and maintain accurate recruitment forecasts, capacity models, and hiring timelines for leadership visibility.
Lead, coordinate, and prioritize the daily work of Talent Acquisition Specialists.
Own, audit, and continuously improve all recruitment processes, documentation, and candidate experience touchpoints.
Ensure all recruitment activities and outputs strictly adhere to approved HR policies, legal frameworks, and compliance standards.
Drive the adoption of recruitment metrics and data to inform decisions and process improvements.

3+ years of experience in end-to-end recruitment, with at least 1 year in a team coordination or leadership role (Team Lead, Senior Recruiter mentoring others, Recruitment Project Lead).
Proven track record of managing the full recruitment lifecycle for multiple roles simultaneously in a fast-paced environment.
Deep experience as an embedded recruitment partner for business leaders, with a strong understanding of operational needs.
Excellent knowledge of the Belarusian labor market and legal aspects of recruitment & employment.
Fluent English (B2+) for daily communication in an international environment and working with documentation.
Data-driven mindset with experience using metrics to guide strategy.
Exceptional organizational, prioritization, and communication skills.

Recruitment Team Lead

Key skills