Independently design and write learning content that supports performance and behaviour change
Rapidly synthesise complex information into usable learning assets
Use AI tools effectively to increase speed and scalability without compromising learning quality
Partner confidently with SMEs and stakeholders across services
Deliver learning content at pace in ambiguous, fastmoving contexts
Design and write learner centred content aligned to defined outcomes, skills and behaviours
Create clear, engaging learning narratives across diverse subject matter
Work iteratively, producing usable content early and improving it over time
Identify what matters most for learner performance and prioritise accordingly
Balance speed, accuracy and learning effectiveness in transformation led environments
Use generative AI tools to support first draft content creation
Maintain learning quality, tone and ERM standards
Design assets intended for use in the flow of work, not only formal completion.
Work closely with SMEs across services and regions to extract insight efficiently

Strong experience designing and writing learning content in complex or professional environments
Confidence working with technical, operational or specialist subject matter
Experience partnering directly with SMEs and stakeholders
A delivery focused mindset, comfortable with pace and ambiguity
Evidence of strong learning judgement, not just tool proficiency
Experience in consulting, professional services or global organisations is advantageous but not essential.

Learning Content Designer – Transformation

Key skills