Clinical Product Lead

Role Overview

• Act as the embedded clinical expert for two product squads, providing on-demand guidance on NHS workflows, care pathways, and patient safety considerations
• Review and challenge product decisions from a clinical lens — identifying where assumptions diverge from how care is actually delivered across primary, secondary, and community settings
• Evaluate new feature proposals for clinical accuracy, feasibility, and risk
• Lead or support clinical discovery: interviews with clinicians, site visits, and workflow observation across NHS and independent sector settings
• Synthesise NICE guidelines, NHS England policy, and clinical evidence to inform product direction
• Identify unmet clinical needs — particularly around NHS operational pressures, workforce constraints, and care pathway inefficiencies — that represent product opportunities
• Bridge the gap between clinicians, PMs, engineers, and designers — translating clinical concepts into language the team can act on, and product concepts into language clinicians can evaluate
• Partner with regulatory teams as the Clinical Safety Lead, taking ownership of UK compliance requirements including DCB0129/DCB0160 clinical safety standards and MHRA regulations for Software as a Medical Device (SaMD) to ensure these are embedded into every product decision
• Support go-to-market and customer success teams with clinical content and NHS implementation guidance
• Advise on and project manage clinical implementation within NHS environments — from configuration decisions to change management for clinical staff navigating existing systems (e.g. EMIS, SystmOne, Epic)
• Contribute to clinical documentation, training materials, and onboarding resources suited to NHS workflows
• Gather feedback from clinical users post-launch and feed insights back into the product cycle

Requirements

• Post Completion of Core training (CCT) in General Practice with a minimum of 6 years of experience working as a doctor in the NHS
• Strong working knowledge of NHS structures, care settings, and the realities of frontline healthcare delivery in the UK
• Demonstrated ability to work cross-functionally in a fast-paced environment: you're comfortable with ambiguity and know how to make an impact without formal authority
• Experience leading clinical discovery with clients and partners from scoping and recruiting the right voices to synthesising insights and presenting findings to stakeholders
• Excellent verbal and written communication skills: you can make clinical complexity accessible without losing nuance and can effectively communicate with both clinical and non-clinical stakeholders
• Experience with NHS system integrations and EHR workflows (EMIS, SystmOne)
• Prior experience in a digital health, healthtech, or clinical informatics role
• Familiarity with product development processes (discovery, sprint cycles, roadmapping)

Benefits

• Competitive salary
• Opportunity to work with a team that respects clinical expertise and builds it into the product process from day one
• A dynamic, mission-driven environment where your work directly impacts patient outcomes
• Flexible working arrangements
• We are a fully remote company
• Continuous learning and professional growth opportunities, with access to the latest tools and resources in product development and healthcare innovation