Product Relations Manager, Product Data Integrity

Amplify is a leading company in K–12 education, specializing in next-generation curriculum and assessment. The Product Relations Manager will partner with Product Development teams to ensure robust product configuration and data integrity, driving operational efficiency and enhancing customer experience.

Responsibilities:

• Partner with the Executive Director to develop and implement a streamlined product configuration framework across Supply Chain, Manufacturing, and Distribution, with a focus on simplicity and speed to market
• Establish and maintain cross-functional processes between Supply Chain and Product Development to ensure consistent execution, while proactively identifying and communicating risks and escalations
• Serve as a subject matter expert (SME) on product configuration and supply chain operations, advising on customer experience, operational workflows, and product setup
• Maintain and standardize product data across systems (e.g., Salesforce, NetSuite) and third-party partners; ensure hierarchies and attributes support accurate reporting
• Develop and oversee item master data governance, ensuring synchronization across systems and alignment with data standards
• Manage item and BOM setup across Sales, Marketing, Product Development, and Supply Chain to ensure data accuracy and operational readiness
• Collaborate with Product teams on physical product configurations, including format, scope, and fulfillment implications; support pricing and cost analysis with Sales
• Understand and support the end-to-end process from Closed Won opportunity through delivery to optimize the customer experience
• Coordinate end-of-life planning for SKUs, including inventory and assembly considerations; recommend retirement timelines
• Support strategic Customer Success accounts as an SME on product and operations, including onboarding, entitlement setup, and issue resolution for high-value accounts ($1M–$5M)
• Identify and drive operational efficiency opportunities, including automation, cost savings, and process improvements
• Partner cross-functionally to communicate fulfillment timelines, cost implications, and the impact of customization on production and delivery
• Ensure timely availability of finished product files to support supply chain readiness and fulfillment execution
• Maintain adherence to product setup standards across systems and support market readiness efforts
• Foster an inclusive, engaged team environment where direct reports and cross-functional partners feel supported and psychologically safe

Requirements:

• Bachelor's degree or equivalent experience
• 3+ years of experience managing print production and/or materials kit production
• 3+ years of project management experience
• Experience supporting strategic customers with a high level of service
• Intermediate financial acumen (e.g., margin calculation, ROI analysis)
• Experience in supply chain and/or continuous improvement
• Experience in education technology
• Background in business operations or data integrity
• Experience with project management tools (e.g., Smartsheet, Jira)
• Strong proficiency with spreadsheets and presentation tools for managing product and financial data