Product Relations Manager, Product Data Integrity

Amplify Education Inc. is a leader in K–12 education, focusing on innovative curriculum and assessment solutions. The Product Relations Manager will collaborate with Product Development teams to enhance product configuration and data integrity, ensuring operational efficiency and a positive customer experience.

Responsibilities:

• Partner with the Executive Director to develop and implement a streamlined product configuration framework across Supply Chain, Manufacturing, and Distribution, with a focus on simplicity and speed to market
• Establish and maintain cross-functional processes between Supply Chain and Product Development to ensure consistent execution, while proactively identifying and communicating risks and escalations
• Serve as a subject matter expert (SME) on product configuration and supply chain operations, advising on customer experience, operational workflows, and product setup
• Maintain and standardize product data across systems (e.g., Salesforce, NetSuite) and third-party partners; ensure hierarchies and attributes support accurate reporting
• Develop and oversee item master data governance, ensuring synchronization across systems and alignment with data standards
• Manage item and BOM setup across Sales, Marketing, Product Development, and Supply Chain to ensure data accuracy and operational readiness
• Collaborate with Product teams on physical product configurations, including format, scope, and fulfillment implications; support pricing and cost analysis with Sales
• Understand and support the end-to-end process from Closed Won opportunity through delivery to optimize the customer experience
• Coordinate end-of-life planning for SKUs, including inventory and assembly considerations; recommend retirement timelines
• Support strategic Customer Success accounts as an SME on product and operations, including onboarding, entitlement setup, and issue resolution for high-value accounts ($1M–$5M)
• Identify and drive operational efficiency opportunities, including automation, cost savings, and process improvements
• Partner cross-functionally to communicate fulfillment timelines, cost implications, and the impact of customization on production and delivery
• Ensure timely availability of finished product files to support supply chain readiness and fulfillment execution
• Maintain adherence to product setup standards across systems and support market readiness efforts
• Foster an inclusive, engaged team environment where direct reports and cross-functional partners feel supported and psychologically safe

Requirements:

• Bachelor's degree or equivalent experience
• 3+ years of experience managing print production and/or materials kit production
• 3+ years of project management experience
• Experience supporting strategic customers with a high level of service
• Intermediate financial acumen (e.g., margin calculation, ROI analysis)
• Experience in supply chain and/or continuous improvement
• Experience in education technology
• Background in business operations or data integrity
• Experience with project management tools (e.g., Smartsheet, Jira)
• Strong proficiency with spreadsheets and presentation tools for managing product and financial data