Partner Recruitment, Onboarding Specialist

Role Overview

• Utilize AI tools, historical information and Partner Optimizer information to prospect, research, generate, and develop new reseller or reestablish former partner leads/ opportunities according to NetApp’s ideal partner profiles
• Present the NetApp value proposition to gain buy-in, support, and reseller strategies.
• Execute clear communication with potential reseller partner contacts via phone (inbound and outbound) and email
• Set appointments for Inside Partner Sales Manager, Distribution Managers or field Partner Sales Managers teams to discuss partnership growth potential and enablement according to specified qualification standards
• Manage the partner application process in tandem with NetApp corporate and field counterparts.
• Oversee the vetting of potential reseller partners during the application process.
• Manage the partner onboarding process, including certification, training, first transaction if applicable, and the successful transition of newly onboarded partners to their designated Partner Manager.
• Achieve individual targets and contribute to team and client’s overall KPIs
• Provide actionable insights into market trends, product feedback, customer insights, and learnings based on conversations with resellers.
• Stay abreast of the latest trainings, product updates, sales collateral, and competitive positioning to assist in reseller recruitment.
• Learn basic product features, technical aspects, and advantages to provide assistance to resellers.
• Proactively look for problems that can be solved creatively and present recommended solutions.
• Communicate monthly/quarterly reports for partner onboarding trends (regional east/west, partner pipeline growth, partner bookings, RFY, # of reactivations) to internal NetApp teams.
• Set partner timeframe expectations for onboarding into commercial, SLED and FED teams and assist with process as needed .
• Follow-up with partners during the process to ensure they are on track .

Requirements

• Proven time management and organizational skills.
• Sales experience/recruiting in similar roles, including elements of cold calling, self-prospecting, objection handling, and customer service skills.
• Must have a determination to learn and be coachable, with a positive attitude and open to receiving feedback.
• Ability to work within a group and be a collaborative team player.
• Proficient in basic computer skills, Microsoft Office, and general sales tools such as CRMs (Salesforce) and various AI prospecting prompts
• Ability to professionally communicate and conduct presentations and product demos through both phone and email.

Benefits

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision