Social Media Manager, Temporary

Role Overview

• Design and implement a comprehensive social media strategy aligned to business goals and target audience.
• Optimize audience personas to target decision-makers effectively on platforms like LinkedIn and X.
• Stay ahead of trends by conducting market research and identifying emerging technologies and platforms to enhance reach and engagement.
• Set measurable objectives and KPIs to track campaign success.
• Develop and curate engaging content across platforms (e.g., LinkedIn, X, Instagram) including text, images, videos, infographics, and interactive posts.
• Manage a content calendar for consistent and timely posting.
• Ensure brand consistency by collaborating with design, marketing, and product teams.
• Utilize AI tools to streamline content creation and optimize campaigns.
• Experiment with innovative formats to create impactful experiences.
• Monitor performance using analytics tools (e.g., Sprinklr, BlueOcean, LInkedin Analytics) to measure engagement, reach, impressions, click-through rates, and conversions.
• Provide actionable insights through monthly reports to senior management.
• Continuously optimize strategies based on data-driven findings.
• Build relationships with followers by responding promptly to comments, messages, and inquiries.
• Foster partnerships with influencers and industry leaders to amplify brand presence.
• Manage online reputation by addressing customer feedback professionally.
• Stay updated on the latest social media trends, tools, algorithms, and best practices.
• Identify new growth opportunities based on industry developments.

Requirements

• 5+ years of experience in social media management within Tech or SaaS industries.
• Native English speaker or near native fluency.
• Proven portfolio of developing successful organic social media strategies, campaigns and working with internal and external teams to bring an idea to life.
• Familiarity and hands-on experience using video, editing, and AI tools for content creation and campaign optimization (e.g. Canva, CapCut, other motion design tools).
• Proficiency in social media management platforms (e.g., Sprinklr, BlueOcean, ShareMe) and analytics tools to determine actionable insights.
• Strong project management and organizational skills (e.g. Monday experience).
• Exceptional written communication skills with a creative flair for storytelling.
• Ability to translate complex concepts into easily understandable content/visuals.
• Be curious and independent
• eager to learn and experiment with new tech and industry trends.

Benefits

• At WalkMe, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives including equal pay, employee resource groups, holistic benefits and more.
• Hybrid Work Arrangement: We offer a hybrid work schedule to perfectly combine the benefits of remote work and the essential connections and collaborations of onsite work.
• Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
• Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
• Stay healthy and happy with Wellness@WalkMe! Enjoy quarterly wellness reimbursements, daily BrightBreaks to recharge, and WalkMe’s annual Wellness Month every July—because your well-being matters all year long.
• WalkMe provides health coverage options, where applicable, to ensure employees have access to essential medical benefits. Our offerings are designed to support the well-being and diverse needs of our global workforce.
• WalkMe offers a generous annual leave policy tailored to meet regional standards, ensuring all employees enjoy sufficient time off to rest and recharge.
• WalkMe offers RefreshMe Days throughout the year to further strengthen our commitment to work/life balance.
• Robust Retirement Contributions: Ask HR about the specific offerings for your region!