Creating proposals, quotes, and opportunities
Compiling apparel and branded merchandise data for sales presentations
Creating sales presentations in industry tools like Sage & Canva
Documenting all estimate and order-related activities
Managing and ensuring records of customer interactions, transactions, comments, and complaints are kept up to date
Managing a high volume of inbound and outbound emails
Providing general day-to-day customer service to clients and internal interfacing with the Purchasing Manager
Building sustainable relationships and trust with customer accounts through open and interactive communication
Managing the customer proof approval process to ensure approvals are received, reviewed, and documented in a timely manner
Other sales or business-execution tasks as assigned by the president

Bachelor's degree in Marketing, Communications, Business Administration, or any related field
1-2 years of direct Promotional, Customer Service, or Order Management role
Strong verbal, written, and English communication skills
Ability to work overnight/graveyard shifts in Philippine time or within US operating hours
Proficient in both Microsoft and Google applications
Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal
Experience in the promotional industry or comparable
Customer-facing experience with a proven ability to adapt to and respond to diverse personalities and interests
Excellent problem-solving skills
Proficient in Microsoft Office applications
particularly Excel
Basic math skills (PEMDAS)

Senior Sales Assistant

Key skills