Working as a Business Analyst across both high-level and detailed analysis, translating business outcomes and processes into clear, actionable requirements and user stories.
Leading the elicitation, analysis, and documentation of complex business requirements for Guidewire implementations and enhancements (PolicyCenter, ClaimCenter, BillingCenter).
Acting as the key bridge between business stakeholders and delivery teams, translating business needs into functional specifications that support effective delivery.
Facilitating workshops, interviews, and discovery sessions with stakeholders to shape requirements, processes, and solution options.
Collaborating closely with product owners, architects, developers, and testers to ensure requirements are understood, feasible, and fit for purpose.
Supporting Agile delivery through backlog refinement, defining user stories and acceptance criteria, and contributing to sprint ceremonies.
Providing subject matter input across insurance processes (policy, claims, billing) and how these are enabled through Guidewire solutions.
Supporting solution design by validating requirements against Guidewire capabilities, configuration options, and best practices.
Identifying risks, gaps, and dependencies early, and working proactively with stakeholders to manage change.
At Senior level, mentoring and supporting junior business analysts and contributing to standards and continuous improvement initiatives.
Requirements
Hands-on experience as a Business Analyst working on Guidewire implementations or enhancements.
Familiarity with Guidewire InsuranceSuite and Guidewire Cloud concepts.
Experience translating business processes into functional and user-story-based requirements.
Strong understanding of insurance domains (policy, claims, and/or billing), particularly at Senior level.
Relevant Guidewire certifications across one or more areas (desirable).
Tech Stack
Cloud
Guidewire
Benefits
Competitive salary
Discretionary annual bonus
Flexible and hybrid working arrangements
Option to purchase additional annual leave
Fully subsidised life and income protection insurance
Discounted medical insurance
Comprehensive learning and development programmes
Wellbeing initiatives including EAP and flu vaccinations
Inclusive culture with regular social events and celebrations