Client Operations Coordinator – B2B
Canada
Contract
2 hours ago
$28 CAD
No Sponsorship
Key skills
ERPSAP
About this role
Role Overview
- Manage order intake and processing (EDI, internal systems, manual entry)
- Track orders through to delivery
- Coordinate with logistics and transportation teams to ensure deadlines are met
- Monitor inventory levels and anticipate stock shortages
- Support management of key accounts by ensuring a high level of service
- Proactively resolve issues related to orders, deliveries, or inventory
- Generate and analyze operational reports (orders, inventory, performance)
- Work closely with internal teams (logistics, accounts, marketing)
- Maintain strong client relationships in a B2B context
- Report any product quality issues
Requirements
- Experience in order management, B2B customer service, or logistics coordination
- Experience in manufacturing, distribution, or food industries (major asset)
- Good understanding of procurement and supply chain processes
- Experience with an ERP system (SAP is an asset)
- Excellent problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- Accuracy, strong organizational skills, and attention to detail
- Excellent interpersonal skills
- Bilingualism required (French and English, spoken and written)
Tech Stack
- ERP
Benefits
- Retention bonus of $1,500 after 6 months
- Retention bonus of $3,000 after 12 months
- Flexible work environment (self-employed/contractor status)