Project Manager – Professional Services

Role Overview

• Work with clients to deliver services projects
• Develop gantt project plans
• Manage and forecast resources
• Track and manage risk
• Build change management strategies
• Foster relationships with Executives
• Stakeholder management with technical leadership
• Help create efficiencies by developing and implementing repeatable processes and templates
• Remain current on customer needs, industry trends, market activities, and competitors
• Provide the highest level of service and support to customers
• Partner with Sales and Professional Services Consultants to help scope customer services

Requirements

• 3+ years experience managing service delivery or implementations
• Professional fluency in English and French
• Creating and managing Gantt project schedules
• Managing and forecast resources
• Budget and margin reporting
• Track and manage risk
• Build change management strategies
• Establish standard operating procedures
• Deep understanding of value drivers in construction and/or financial SaaS industry
• Successful management of projects and SOW delivery
• Demonstrated successful software client services with proven experience onboarding and training clients

Benefits

• Generous paid time off and leave options
• Healthcare coverage
• Career development programs
• Equity Compensation and/or Bonus Incentive Compensation