Experience Designer

Role Overview

• Leverage human-centered design methods to plan, create, and present strategic ideas
• Perform competitive analysis of competitors and monitor marketplace for new trends
• Translate business, contractual, technical, and user needs into customer experiences
• Design omni-channel experiences that help customers meet their goals
• Deliver experiences validated through experimentation, testing and optimization
• Conduct design within an agile environment and champion the integration of design across the entire release cycle
• Manage across Enterprise users to define and deliver product performance goals
• Collaborate with design peers and key stakeholders to ensure artifacts align with U.S. Bank brand

Requirements

• User experience design experience
• Expertise on the critical interdependencies among product model system elements that help and hinder performance
• Ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability
• Demonstrates deep understanding of target customer through internal/external research
• Strong collaboration with product managers, software engineers, and agilists to execute product vision and roadmap
• Facilitation of cross-functional human-centered design sessions

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law