Identify, research, and recommend solutions for internal problems within the business cycle, including but not limited to the business units of Sales, Loan Originations, Customer Services, Delinquent Loan Collections, and Loss Prevention.
Establish credit risk decisions, strategic analysis, and process optimization.

Bachelor’s degree in Statistics, Mathematics, Economics, Finance, Engineering, Computer Science, Information Technology, or a related field required
Proficient computer skills and ability to quickly learn new computer applications as required
Working knowledge of SQL and/or Python preferred
Strong written and verbal communication skills with the ability to present ideas in a cohesive business-focused and user-friendly language
Internally motivated with a demonstrated ability to take initiative, identify needs, make recommendations for improvement, see recommendations through implementation, and evaluate improvements for effectiveness
Exceptional interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, exercise sound judgment, effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business

Competitive base pay and performance bonuses, dependent on role
Medical, dental, vision, telemedicine, supplemental insurance benefits, long-term and short-term disability
401K with employer match and 100% immediate vesting
Paid Time Off (PTO) and paid company holidays to help you balance work and personal life
Paid Volunteer Time Off (VTO) Annually
Tuition Reimbursement
Parental Leave
Business casual work environment

Operations Analyst

Key skills