Own and evolve CAQH’s marketing communications strategy spanning corporate communications, PR/earned media, and thought leadership from end-to-end
Write, edit, and finalize core communications deliverables ensuring message discipline and brand voice
Establish editorial standards, templates, and review processes to ensure content quality, brand voice, readability, compliance awareness, and accessibility
Champion CAQH’s brand reputation by proactively identifying opportunities and risks
Steward and operationalize CAQH’s enterprise brand narrative across the organization
Manage day-to-day relationships with media outlets, reporters, and PR firms
Monitor and report on media coverage and market visibility
Provide strategic communications counsel to the CEO and executive leadership
Lead issues management and crisis communications planning and response
Own the communications planning cadence and content calendar

10+ years of progressive experience in public relations and multichannel content leadership (in-house, agency, newsroom/publishing, or consulting)
Demonstrated success leading corporate communications, earned media programs, executive communications, and integrated content planning
Exceptional hands-on writing and editing skills with a portfolio demonstrating executive-level corporate communications and PR deliverables
Experience partnering with senior leaders and subject matter experts to shape positioning, develop points of view, and deliver high-stakes communications
Proficiency across long-form and rapid-turn content formats
Strong proficiency with AI tools to accelerate and elevate communications work
Proficiency with PR and media monitoring tools and social media management platforms
Experience managing a PR agency and other external partners and associated budgets; ability to assess ROI and optimize spend
Crisis communications and issues management experience strongly preferred
Healthcare industry experience preferred

Director, Marketing Communications

Key skills